Terms & Conditions

Effective from 8th February 2016. Last updated: 1st April 2026, in accordance with Clause 9 below.

1. Registration & Accounts

Registration Requirement: Participants, or their parents/guardians if under 18, must complete online registration before attending their first class.
Account Management: Upon registration, an online account is created. It is the account holder’s responsibility to keep personal and emergency contact details up to date.
Class Bookings and Payments: Classes, workshops, and events can be booked through the online account. Payments can be made online via card or in cash upon arrival.
Exclusive Training Policy: Participants are expected to train exclusively with Freedom Dance Studios unless prior permission is obtained. This ensures consistent training quality and safeguarding.

2. Fees and Payments

Payment Timing: Fees must be paid before attending, either online or in cash upon arrival to reception.
Automatic Charges: If a participant arrives without prior payment, your saved card on Studiobookings will be charged the standard pay-as-you-go fee. If we are unable to take payment, we will contact you, but please be aware that your dancer will not take part until payment is received.
Cancellation Policy: Pay-as-you-go participants can cancel up to two hours before class time for an automatic Studiobookings credit refund. Cancellations within two hours of class time will still be charged. Private lessons require 24-hours notice to be cancelled, by contacting us directly via message or email, otherwise you will still be charged.
Refunds: Payments are non-refundable, however we can re-credit to the participant’s Studiobookings account for future use.
Class Cancellations: No refunds are provided if a class is cancelled or rescheduled, however pay-as-you-go members credit will automatically return to the participants Studiobookings account for future use.
Payment Responsibility: Freedom Dance Studios is not responsible for money left with staff or on the premises. All payments should be made through the official channels.

3. Membership Subscriptions

Monthly Membership (Subscription) Benefits: Monthly Membership includes unlimited classes for your dancer’s age/level across our weekly timetable, and team training if your dancer is part of a team (for the weeks we are open). It also includes our Easter camp, and summer school.
Not Included: Show rehearsals, extra opportunities/rehearsals, extra team training sessions, workshops, private lessons, or social events. It also does not include our Sunday Sessions (but we do offer a 50% discount code for our Sunday Sessions).
Automatic Renewal: Memberships renew automatically each month year-round on the date you set up your subscription via Studiobookings. Participants can cancel at any time, but you must notify Freedom Dance Studios via email at freedomdancetraining@yahoo.co.uk to cancel. Without this notification, the subscription will be considered late, not cancelled.
Re-subscription Policy: If a cancelled membership is re-activated within six months, an additional £120 re-subscription fee will apply to re-start your monthly subscription again. This ensures the sustainability of the discounted offer, which relies on consistent year-round subscriptions.
Failed Payments and Late Fees: If a subscription payment fails, a £10 late fee per day will be charged until the payment is made, and if your dancer attends any classes whilst the subscription is not active, you will also be charged pay-as-you-go for the classes attended until the subscription and late fees are paid in full. If the subscription payment is not settled within 7 days, late fees will stop, and the subscription will be considered cancelled. Re-establishing the subscription within six months of the failed payment date will incur the £120 re-subscription fee.
Class Cancellations: No refunds are provided if a class or team training is cancelled or rescheduled.

4. Attendance and Class Policies

Class Registers: Attendance is recorded for safety and security purposes.
Class Cancellations: If a class is cancelled due to unforeseen circumstances, efforts will be made to reschedule. Participants will be notified via email or through their online account.
Punctuality: Participants should arrive five minutes before class. Late arrivals may miss important information and disrupt the class. Those over fifteen minutes late may not be admitted to prevent injury from missing warm-ups.
Regular Attendance: Consistent attendance is crucial for progress. Participants preparing for competitions, shows, and events must attend regularly; failure to do so may result in withdrawal.

5. Code of Conduct

Behaviour Expectations: Participants should behave respectfully towards teachers, assistants, and fellow students. Aggressive or anti-social behaviour is not tolerated and may lead to withdrawal.
Uniform and Appearance: While not compulsory, Freedom Dance Studios uniforms are available for purchase. Participants should have their hair off their face, and jewellery should not be worn (only stud earrings are acceptable).
Changing Areas: Participants will only be changed in designated areas in the presence of others, never alone with one adult.
Mobile Phones: Phones must be switched off during classes and are prohibited in toilets or changing rooms.
Social Media: Participants and guardians should use social media responsibly, ensuring Freedom Dance Studios is represented positively. Concerns should be reported to the Dance School Manager.

6. Safeguarding and Health

Duty of Care: Freedom Dance Studios is committed to providing a safe environment for all participants, especially children and vulnerable adults.
Physical Contact: Teachers may use appropriate physical contact for corrections or to prevent injury. Concerns can be discussed with the Dance School Manager.
Health and Safety: Participants should keep warm between classes, stay hydrated, and maintain energy levels with snacks as needed.

7. Logo Use and Merchandise Policy

Unauthorised Use of Logo: Freedom Dance Studios does not tolerate the use of its logo or branding without prior written permission. Any unauthorised use may result in legal action.
Merchandise and Uniforms: All official merchandise and uniforms must be purchased directly through links provided by Freedom Dance Studios. Participants are not permitted to create or purchase replica items from unauthorised sources.

8. Data Protection

Confidentiality: Participant information is confidential and handled per Freedom Dance Studios’ Data Protection Policy.
Information Sharing: Personal information is only shared with staff and, in exceptional cases, as required by law.

9. Agreement to Terms

Acceptance: By creating an account and signing the waiver, participants agree to these terms and conditions.
Policy Updates: Freedom Dance Studios reserves the right to update these terms and conditions. Participants will be notified of significant changes.